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AI-Powered | WhatsApp · Messenger · Web · Voice

AI support that connects to your business

Not another generic chatbot. Elsa learns your knowledge base, connects to your systems via custom skills, and handles customers on WhatsApp, Messenger, and your website — with seamless handoff to your team when needed.

4

Channels

24/7

Availability

30s

Avg Response

Start Free Trial See How It Works

Powering support for

Centaur Cable Network

Customer Support

eGovernance

Citizen Services

OW Technical High School

Staff Assistant

Belize Postal Service

Package Inquiries

Centaur Cable Network

Customer Support

eGovernance

Citizen Services

OW Technical High School

Staff Assistant

Belize Postal Service

Package Inquiries

Channels

One AI, everywhere your customers are

Same knowledge, same skills, same quality — whether they message you on WhatsApp, Messenger, your website, or call in.

WhatsApp

Multi-staff, no phone lock-in

Messenger

Facebook page integration

Web Chat

Embed on your website

Voice

Real-time voice AI

Live Demo

Try Elsa right now

Click the microphone and ask Elsa anything. She'll respond with real-time voice.

Tap to start

Requires microphone access

Integrations

Connected to the systems you already run

Connect Elsa to any third-party API — billing, CRM, inventory, Google Sheets. The AI is intelligent enough to know when to call each skill based on the conversation. All connections are encrypted, scoped to only the data you expose, and you can disable any skill instantly.

  • Secure API connections — encrypted, scoped, revocable
  • AI decides when to call — no manual triggers needed
  • Only accesses what you provide — no data overreach
  • Disable any skill instantly — full control, always
elsa.nucleusbz.com/skills

New Skill

SKILL NAME

Check Account Balance

TYPE

API Call

ENDPOINT

api.centaur.bz/billing/lookup

PARAMETER

account_number (required)
Save Skill
Test

No code required — Elsa calls this API when a customer asks about their balance

Centaur Support

online

Type a message

Centaur Support

online

Type a message
Team Collaboration

Your team stays in control

The AI handles routine conversations. When a customer needs a person — or when the AI recognizes it should step back — the conversation transfers to your team seamlessly. Multiple staff can manage WhatsApp and Messenger from the dashboard simultaneously, without being locked to a single phone.

  • Multi-staff on one WhatsApp number — from any device
  • AI pauses automatically when a staff member replies
  • Customers never feel stuck with a bot
  • English and Spanish supported
Platform

Train it, track it, manage it

Add your knowledge, monitor conversations, and manage your team — all from one dashboard.

elsa.nucleusbz.com/knowledge

Knowledge Base

+ Add Article

Internet Troubleshooting Guide

Updated 2 days ago

Billing & Payment FAQ

Updated 5 days ago

Service Plans & Packages

Updated 1 week ago

Customer memory enabled
Custom personality active
elsa.nucleusbz.com/dashboard

Dashboard

Last 7 days

342

Conversations

94%

AI Resolved

3

Need Attention

What customers are asking about

Billing · 128
Outages · 96
New Service · 62
Complaints · 34

💡 Insight

Outage inquiries up 40% this week — 94% handled by AI without staff involvement

Not another chatbot

Most AI chat tools answer from the internet. Elsa answers from your business, acts on your behalf, and hands off to your team.

Generic AI Chat
Elsa
Knowledge source
Internet / general
Your knowledge base
Can take action
No
API calls, tickets, lookups
Channels
Web only
WhatsApp, Messenger, Web, Voice
Human handoff
Not available
Seamless, multi-staff
Customer memory
Per session only
Remembers across conversations
Team management
Single user
Roles, channels, permissions
Security & Data

Enterprise-grade by default

Your data stays yours. Conversations are processed securely, costs are transparent, and you control every parameter.

AI Model Architecture

Enterprise-grade open model · Apache 2.0

Parameters31B Dense
Context window256K tokens
ModalitiesText, voice, vision
Languages140+ languages
Function callingNative
Structured outputJSON / Schema

Why this matters

Self-hosted model — no per-token API costs. Your data never leaves your infrastructure. The 256K context window processes entire conversation histories without truncation.

Security & Data Governance

Enterprise deployment ready

On-premise deployable — data never leaves your network
No per-token costs — fixed hosting only
Conversations never used for model training
Tenant-isolated data — complete separation
Content safety filters built into the model
JWT + RBAC + encrypted transit (HTTPS/WSS)

Enterprise option

For regulated industries, Elsa can run entirely on your infrastructure — air-gapped, sovereign cloud, or on-premise. No external API calls.

256K

Context Tokens

140+

Languages

31B

Parameters

$0

Per-Token Cost

Pricing

Start free, scale as you grow

30-day free trial on all plans. No credit card required.

Personal

For individuals and small projects

Freeforever

  • Web chat only
  • 5 custom skills
  • 1 user
  • Voice chat
Get Started
Popular

Starter

For growing businesses

$29/month

  • Web + Knowledge base
  • 10 custom skills
  • 5 team members
  • File uploads
Start Free Trial

Enterprise

For organizations at scale

Custom

  • WhatsApp + Messenger + Web
  • Unlimited skills & users
  • Custom API integrations
  • Dedicated support
Contact Sales

Try Elsa free for 30 days

Set up your AI assistant in under 10 minutes. Add your knowledge base, connect your channels, and let Elsa start handling customer conversations.

No credit card required. Full enterprise features during trial.

Start Free Trial Talk to Sales